Terms of service

Privacy Policy

Last Updated: October 6, 2026

Every Rock Has a Story and author Jessamine Hallow respect the privacy of our visitors, customers, families, and young readers. This Privacy Policy explains how information may be collected, used, shared, and protected when you visit our website, purchase products, apply for a Story Rock adoption, inquire about or book an event, contact us, or otherwise interact with our website and services.

By using this website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect information that you voluntarily provide to us, including your name, email address, mailing or shipping address, billing information, telephone number, order information, event inquiries, Story Rock adoption application information, messages you send to us, and other information you choose to provide.

When you make a purchase, payment information is processed through Shopify and applicable payment providers. We do not directly receive or store your complete payment card information.

Our website and the services that support it may also automatically collect certain technical information, such as your IP address, browser type, device information, pages viewed, referring website, interactions with our website, and information collected through cookies or similar technologies.

How We Use Information

We may use personal information to:

  • Operate and improve our website and services
  • Process and fulfill purchases
  • Administer Story Rock adoption applications and adoptions
  • Communicate with parents or grown-ups regarding Story Rock adoption opportunities
  • Respond to questions and event inquiries
  • Arrange shipping and delivery
  • Provide customer service
  • Communicate information about upcoming events or other Every Rock Has a Story news when you have chosen to receive those communications
  • Prevent fraud or misuse
  • Maintain appropriate business records
  • Comply with applicable legal obligations

You may unsubscribe from marketing emails at any time by using the unsubscribe option included in those communications.

Story Rock Adoption Applications

Story Rock adoption applications are intended to be completed and submitted by a parent, legal guardian, or other responsible adult on behalf of a child.

Information submitted through an adoption application may be used to administer the Story Rock Adoption Lottery, select and match children with available Story Rocks, contact the adult submitting the application, complete an adoption, and communicate information related to the Story Rock program.

If a child is selected for an adoption opportunity, notification will be sent to the adult email address provided on the application.

Children should not submit Story Rock adoption applications or provide personal contact information directly through this website.

Children’s Privacy

Every Rock Has a Story is a children’s book series created for children and families. However, the transactional and interactive portions of this website are intended for parents, legal guardians, and other responsible adults acting on behalf of children.

Children under the age of 13 should not independently provide personal information through this website.

Story Rock adoption applications, purchases, event inquiries, email communications, photo or story submissions, and other interactions involving a child should be completed or submitted by a parent, guardian, or other responsible adult.

If we learn that personal information has been submitted directly by a child under 13 in circumstances requiring parental consent, we will take appropriate steps to delete or otherwise appropriately handle that information.

If you are a parent or guardian and believe your child has provided personal information directly to us, please contact us at JessamineHallow@gmail.com.

Photos, Stories and Story Rock Adventures

We love seeing the adventures Story Rocks have after finding their forever homes!

Parents and guardians may voluntarily share photographs, stories, artwork, Story Rock adventures, and other content with us or through our social media communities.

Parents and guardians should only share photographs, stories, or other information concerning children when they have the authority and permission to do so. Children should not independently submit photographs or personal information to us.

Submitting or posting content does not automatically give Every Rock Has a Story or Jessamine Hallow permission to use a child’s photograph, name, personal story, or other identifying information in a book or other publication.

From time to time, an adventure or experience shared by a Story Rock family may inspire an idea for a future Every Rock Has a Story book or appearance by an adopted Story Rock character.

If Jessamine Hallow is interested in incorporating a family’s submitted experience, photograph, story, or other information into a future project in a manner involving a child or identifying information, the child’s parent or guardian will be contacted for permission before such use.

Content posted directly to Facebook or another social media service is also subject to that platform’s own terms, policies, and privacy practices.

Shopify and Other Service Providers

Our online store is hosted by Shopify. Shopify may collect and process certain personal information when visitors access our website or make purchases in order to provide its services.

We may also use third-party service providers that help us operate our website and business, including payment processors, shipping providers, website providers, analytics services, email services, and other technology providers.

Information may be shared with these providers when reasonably necessary for them to perform services on our behalf or as otherwise permitted or required by law.

Cookies and Similar Technologies

Our website may use cookies, pixels, and similar technologies to operate the website, remember preferences, understand how visitors use the site, improve website performance, prevent fraud, and, where applicable and permitted, support advertising or marketing.

Your choices concerning cookies may depend on your location and browser settings. Where required by applicable law, visitors may be provided with options for consenting to or declining certain non-essential cookies.

When We May Share Information

We do not sell children’s personal information.

We may disclose personal information to Shopify and other service providers that assist us in operating our website and business; when necessary to process purchases, payments, shipping, or adoptions; when you request or authorize the disclosure; when required by law or legal process; when reasonably necessary to protect our rights, customers, visitors, or others; or in connection with a sale, reorganization, or transfer of all or part of the business.

Depending upon applicable privacy laws and the technologies enabled on our website, certain disclosures for advertising or analytics purposes may legally be considered the “sale” or “sharing” of personal information even when no money is exchanged. Where applicable, we will provide any choices or opt-out mechanisms required by law.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling purchases and Story Rock adoptions, maintaining appropriate business and tax records, resolving disputes, preventing fraud, enforcing agreements, and satisfying legal obligations.

Information that is no longer reasonably necessary will be deleted, anonymized, or otherwise handled in accordance with applicable law.

Your Privacy Choices and Rights

Depending on where you live, applicable law may provide certain rights regarding your personal information, including rights to request access to, correction of, deletion of, or a copy of certain personal information, as well as rights to opt out of certain uses or disclosures.

To make a privacy-related request, please contact us at JessamineHallow@gmail.com.

We may need to verify your identity before completing certain requests.

Parents and legal guardians may also contact us regarding personal information submitted concerning their child.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure.

Third-Party Websites and Social Media

Our website may contain links to third-party websites and services, including Amazon and Facebook.

These websites and services operate independently and have their own terms, privacy policies, and data practices. Every Rock Has a Story and Jessamine Hallow are not responsible for the privacy practices, content, or security of third-party websites or services.

We encourage parents and other adults to review the privacy policies of third-party services before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, services, business practices, technology, or legal obligations.

When this Privacy Policy is updated, the “Last Updated” date at the top of this page will be revised.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or information concerning you or your child, please contact:

Every Rock Has a Story
Jessamine Hallow
Email: JessamineHallow@gmail.com
Florida, United States